FAQs

Shortly after your purchase, look for an email coming from accounts@thrivecart.net with the subject line: [Method Agency] Verify your email to access your courses.

Check your spam folder if you don’t see it! That’s what you’ll use to set up your access to the course.

You can also go here: https://methodagency.thrivecart.com/l/ and hit “forgot your password?” to reset your access. (You must use the same email address you used to purchase the course.)

If some time goes by and you don’t get an email, and if using the above link doesn’t work, there may have been a typo in your email address upon purchase. You can reach out to hello(at)method-agency.com, and we can make the correction for you!

As stated in our terms and on our website, due to the digital nature of our products, we are unable to offer refunds. However, we do offer a 30-Day Success Guarantee: if you are not seeing success within 30 days, we are happy to work with you to help you make the most of the program and apply the strategies to meet your goals.

If you would like assistance in applying the materials, please reach out to us at hello(at)method-agency.com, and we’ll be happy to help!

Most of our products are not subscription services. The Year of Content System, The Author Formula, The Author Toolkit, and The Author Roadmap are all one-time purchases. Our Ink to Influence Coaching Program is five months long, and monthly payment options are available.

We’ve all clicked on something we didn’t mean to before, so we get it! Accidents happen! If your credit card has a duplicate charge for the same service, just reach out to us at hello(at)method-agency.com and we’ll set everything straight for you.

There can be a few reasons why this happens, but one of the most common is because a user is trying to work with the course with a non-Google email account. Most of our tools are built in Google formats like Google Sheets and Docs. They’re free to use, don’t require any downloads, and were chosen because they’re the most accessible and user-friendly for the majority of authors we work with.

If you don’t currently have a Google account, you can create one in just a minute or two here: https://accounts.google.com/signup

That’ll ensure you can fully access and use the system you purchased.

If you do have a Google account, and are still having a problem, reach out to us at hello(at)method-agency.com, and we’ll be happy to help walk you through it.

We love meeting with authors and talking through how we can help take your author career to the next level through strategic, intentional marketing!

To book a call with our team, you’ll start by filling out an application here. This gives us a better understanding of your goals, your audience, and where we can make the biggest impact together. Once you submit the form, our team will review your application and reach out with next steps.

During the call, we’ll walk through how we work with authors and explore which type of support makes the most sense for you!

All our products are delivered through Google Docs, which means everything lives in your Google Drive, not as traditional file downloads on your computer! (Bonus: it auto-saves your progress!)

If you’re having trouble finding something, try these steps:

1. Go directly to Google Drive

Head to drive.google.com and make sure you’re logged into the same Google account you used when you purchased your product.

2. Use the search bar at the top

Type in a keyword from the resource name (for example: Year of Content System or The Author Roadmap). Google Drive searches inside documents too, so even partial words usually work.

3. Use the “Recent” tab

Click “Recent” in the left-hand menu to see the files you’ve opened most recently. This is often the fastest way to relocate something you were just using!

4. Star important documents

Once you find a document, click the star icon. You can then access it anytime under “Starred” in your Drive menu.

We work with authors at many different stages of their journey and offer several ways to collaborate, from full-service, done-for-you marketing to custom strategy plans and our group coaching program, Ink to Influence. The best place to start is our Authors page, where you can explore each option and see which path might be the right fit. From there, you can apply to work with us, and we’ll guide you toward the next best step based on your goals and needs.

Ready to book a call? Head here and fill out a short application.